Cross4Channel® relaunches evalii.de – The website for the innovative platform for pharmacovigilance monitoring and social media moderation

Logo der Pharmakovigilanz Monitoring Software evalii

Berlin, April 22, 2024 – Cross4Channel GmbH, a company of the Crossinvestics® innovations group and a leading provider of digital solutions in the healthcare sector, is pleased to announce the relaunch of the website evalii.de. evalii® as a platform has been in use since 2017 and has set new standards in the field of Pharmacovigilance monitoring and the Social Media Moderation set.

evalii® has been specifically developed to help pharmaceutical companies comply with legal regulations while optimizing communication with customers or those affected via digital channels. Using artificial intelligence, the system automatically classifies messages according to their relevance to pharmacovigilance and documents them within seconds. One of evalii®'s highly qualified and specially trained employees then processes the data sets prepared by the system. These experts (from the fields of medicine, pharmacy, veterinary sciences and biochemistry, among others) carefully review the content and make informed decisions about how to handle the information. This process ensures that all pharmacovigilance-relevant data is not only recorded, but also evaluated and processed in accordance with regulatory requirements and taking the clinical context into account. This combination of automated detection and manual expertise enables our customers to rely on the quality and compliance of their pharmacovigilance activities.

The 24/7 monitoring of digital channels such as Facebook, Instagram, Twitter, YouTube and many others makes it possible to scan all posts and comments around the clock and document them accordingly.

"Our goal in developing evalii® was to create a solution that is not only efficient and compliant with data protection regulations, but also meets the regulatory requirements of pharmacovigilance monitoring. evalii®'s monitoring and moderation functions also make it possible to respond to contributions in accordance with the individual specifications of pharmaceutical companies," says Andrea Kurz, pharmacist and Head of Operations at Cross4Channel GmbH.

The new website provides detailed information about the system's functionalities and benefits, including continuous monitoring and reporting of social media posts, compliance with legal frameworks, and a data center that meets the ISO 27001 standard.

evalii® is available in almost all languages and thus offers broad international coverage, which is particularly important for globally operating pharmaceutical companies.

For more information please visit evalii.de or contact our support team at .

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